Dolancers Privacy Policy
Last Updated: [15th November 2025]
Dolancers (“we”, “our”, “us”) is a global online marketplace that connects clients with freelancers, remote workers, and service providers (“Users”). We are committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use the Dolancers platform, mobile site, or associated services (collectively, the “Platform”).
By using Dolancers, you consent to the practices described in this Privacy Policy.
1. Information We Collect
A. Information You Provide Directly
When registering or using our Platform, you may provide:
Full name
Email address
Phone number
Profile details (bio, skills, experience)
Payment details (processed securely by third-party providers)
Files, images, or documents used in jobs
Identity verification documents (optional or required based on service)
B. Information Automatically Collected
When accessing Dolancers, we may automatically collect:
IP address
Device information
Browser type
Cookies and tracking data
Usage data such as clicked pages, time on site, and interactions
C. Information from Third Parties
We may receive data from:
Payment providers (e.g. PayPal, Stripe)
Social login services (if used)
Marketing tools and analytics services
2. How We Use Your Information
We use your information to:
Create and manage your Dolancers account
Facilitate communication between clients and freelancers
Process payments and withdrawals
Provide customer support
Improve the safety and functionality of our Platform
Prevent fraud, spam, or unauthorized activity
Send relevant notifications about projects, jobs, and updates
Improve user experience and Platform performance
We will never sell your personal information.
3. Cookies & Tracking Technologies
Dolancers uses cookies and similar tools to:
Keep you logged in
Personalise content
Analyse page performance
Improve marketing and user experience
You can manage or disable cookies from your browser settings.
4. How We Share Your Information
We may share your information with:
Payment processors (for secure financial transactions)
Hosting partners and infrastructure providers
Analytics and marketing tools
Law enforcement, only when legally required
We do not share your data with advertisers for the purpose of selling personal information.
5. Data Protection & Security
We use industry-standard security measures to protect your personal data, including:
SSL encryption
Secure server environments
Restricted internal access
However, no system is fully secure. Users are encouraged to protect their passwords and login information.
6. Your Rights (GDPR-Compliant)
Depending on your location, you may have the right to:
Access your personal data
Modify or correct your information
Request deletion of your account
Object to certain types of processing
Download your data
To exercise these rights, contact us at: support@dolancers.com
7. Data Retention
We retain your data for as long as:
Your account remains active, or
Required for legal, accounting, or operational purposes
You may request permanent account deletion at any time.
8. Payments & Financial Information
Dolancers does not store full payment card details. All financial transactions are handled securely by third-party providers such as:
PayPal
Stripe
Local processors (depending on your region)
These providers may store and process your data under their own privacy policies.
9. Third-Party Links
Dolancers may contain external links. We are not responsible for third-party privacy practices. We recommend reviewing their privacy policies separately.
10. Children’s Privacy
Dolancers is not intended for individuals under 16. We do not knowingly collect data from children under 16.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Continued use of the Platform signifies acceptance of any changes.
12. Contact Us
For questions or privacy requests, contact:
Dolancers Support Team
Email: support@dolancers.com
Website: www.dolancers.com